Merchant Application And Miscellaneous Documents

Receive A Free Credit Card Reader And App To Accept Payments Anywhere! This offer is for new merchant applications only.  CPAY Mobile is a simple to use payments application that allows merchants to accept credit card payments on their smartphone, anywhere, anytime. The application is secure and complies with PCI (Payment Card Industry) standards. Transactions are processed on a secure payment gateway, and merchants have the ability to review reports both on the phone and online.
Please Fax Completed Application and Documents To 1-540-301-4000
U.S.  Merchant Application	Int'l Merchant Application	Fee Schedule	Interchange and Tiered Pricing
Lifetime Price Guarantee	Sample Merchant Statement	Merchant Welcome Kit	Merchant Services Guide

Top 10 Merchant Questions
Q: How long does it take to set up a merchant account?
A: Approximately seven to ten days from when all the appropriate paperwork is turned in.
Q: Are the transactions and funds secure?
A: Yes, DJCalendar connects to the Authorize.Net Payment Gateway, which provides the complex infrastructure and security necessary to ensure fast, reliable and secure transmission of transaction data. Authorize.Net manages the routing of transactions just like a traditional credit card swipe machine you find in the physical retail world, however, Authorize.Net uses the Internet instead of a phone line.
Q: What are the requirements to open a merchant account?
A: To qualify for a merchant account, you must have a business checking account, a Social Security Number or Federal Tax ID number and a business license (or other documentation from a third party verifying that you operate the named business at the given location).
Q: Do I need a bank account to accept credit cards and does it have to be a business checking account?
A: You do need a business checking account to receive funds from your customer's credit card payments.
Q: Can my credit status prevent me from establishing a merchant account to accept credit card payments?
A: The only time credit is a problem is if you are currently going through a bankruptcy or if you have numerous tax liens. If you do fall into this category you might want to apply--your credit might not be as bad as you think.
Q: I do retail charges through a terminal now, can I also use DJCalendar or my website for my e-commerce and have the funds go into the same checking account as the retail funds?
A: Yes, but you need a new merchant account that complies with e-commerce discount rules and rates. We can advise you as to the requirements.
Q: What is a chargeback?
A: A chargeback occurs when a customer receives their credit card statement and does not agree with the charges applied. The customer can either call the merchant or get a return on their merchandise or they can call their bank and issue a charge back against the charge. It's always best practice for a merchant to do as much as possible to resolve any customer issues before the customer initiates a chargeback. Excessive chargebacks can cause termination of a merchant account.
Q: How do I avoid charge backs?
A: You can avoid charge backs by having a business checking account. If you have a website, be sure your "doing business as" name is the name on the site. This will look more familiar to a customer when they receive their statement in the mail. The merchant's telephone number can be placed on the statement next to the corresponding charge, so the customer will be more likely to call the merchant instead of the bank and simply return the goods.
Q: What are Mid-Qual and/or Non-Qual Transactions?
A: Mid-Qualified and Non-Qualified transactions are transaction types that have higher rates applied to them due to the type of card used or the manner in which the credit card is being processed. For example if you normally swipe a Visa® or MasterCard® and obtain a signature this would typically be considered a “ qualified transaction” and the qualified rate would be applied to the fee. If the card happened to be a rewards card and was swiped then the transaction would be considered a “mid-qualified” transaction and the rate applied would now be the qualified rate + mid-qual rate(typically +1.59%). If the same card you swiped earlier would instead be entered manually (a keyed transaction) that transaction would be considered “ non-qualified” and the rate applied would be the qualified rate + non-qual(typically +1.89%).
Q: What is a Monthly Minimum?
A: A Monthly Minimum is a base processing fee you will have applied to your account each month if your normal activity fees fall below that amount. For example if you processed just a few credit cards and the combination of the rate and transaction fee equaled $20 yet you had a $25 monthly minimum, your account would be charged an additional $5 to meet the monthly minimum. This fee is used to pay for the maintenance required by the processor for your account.

Merchant Services Inquiry
DJCalendar 2039 Cherry Hill Road Dumfries, VA 22026 Toll Free 1-855-DJCALENDAR Fax 540-301-4000 Support@DJCalendar.com
View Merchant Services Brochure
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Step 1 - The customer provides you with there credit card information for payment.

Step 2 - DJCalendar software securely submits the payment information to Authorize.Net to manage the complex routing of the credit card transaction on your behalf.

Step 3 - Authorize.Net passes the secure credit card transaction to the Processor like Visa or MasterCard which in turn, routes the transaction to the bank that issued the credit card to the customer.

Step 4 - The customer's credit card company approves or declines the transaction based on there available funds and passes the transaction results back to the credit card network. The credit card network relays the transaction results to the merchant bank's processor. The processor relays the transaction results to Authorize.Net.

Step 5 - Authorize.Net stores the transaction results and lets you instantly know wheter the transaction is Approved or Declined.

Step 6 - Credit Card Transaction Was Approved! You, "The Merchant", throws a party for the customer!

Step 7 - The customer's credit card company sends the appropriate funds to the credit card network, which passes the funds to your bank institution. The bank then deposits the funds into your checking account. This is called 'settlement' and you can spend this hard earned money on more music and equipment within a couple of days.